SHIPPING AND DELIVERY POLICY

goldretails.com is committed to delivering your order with good quality packaging within the given time frame. Our current turnaround time is one day. For India, we deliver within 3 -7 working days depending on the shipping method selected at check out. We ship throughout the week, except Sundays & Indian public holidays. To ensure that your order reaches you in good condition in the shortest span of time, we ship through reliable shipping & logistics companies like Delhivery, Bluedart etc.

How is the delivery charge calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the program adds up the total of all individual shipping charges.

Our prices are all inclusive. All taxes are included with the list prices except local custom duties, if applicable in your region.

How long does it take for an order to arrive?

Orders are dispatched the same day from the date the order is placed and the orders are delivered within 5 to 7 working days for India. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case if you have not received the delivery of your order and tracking shows delivered, please call our customer care at +91 99301 10253 or email us at rescuerainwear@gmail.com within 48 hours of the shipment marked as delivered.

What if the product is received in damaged condition?

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 99301 10253 or email us at rescuerainwear@gmail.com mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.